You have a new or replacement tablet
Move the notes, photos, files, settings, and accounts you need before the replacement becomes your everyday device.
Guided remote support for personal tablets
Before you repair, reset, or replace your tablet, we guide a supported backup or transfer path step by step. You operate your device, keep passwords private, and know the fit and price before payment.
Guided remotely by a U.S.-based support team
Get help with your tablet
Step 1 of 2
Does this sound like you?
Move the notes, photos, files, settings, and accounts you need before the replacement becomes your everyday device.
Protect and check important tablet data while the current device still turns on, unlocks, and accepts normal input.
Work through a stalled setup or incomplete move and identify what transferred, what did not, and the next safe action.
Defined outcomes
Understand the source tablet, destination, backup options, and the safest order of steps before you make a change.
Follow the transfer, backup, or restore process on your own devices while we explain the decisions that matter.
Review the data categories that moved, note any separate setup, and receive a written summary before retiring the original tablet.
Eligibility first
Good fit
The service works when you can unlock the tablet, access the accounts involved, and keep the device powered for a supported path.
Not covered
We pause when a tablet cannot be unlocked, is failing, needs deleted-data recovery, or requires employer or account-provider support.
A clear process
Start with the level of help that fits the tablet backup or transfer situation.
Bring the tablet, destination, power, and account access, then operate your devices while we guide you remotely.
Review what completed, any data needing separate setup, and the safest next action for the original tablet.
Clear package choices
Prices are fixed before booking. We confirm the supported path before payment and do not charge you to watch a transfer continue unattended.
$89
For a working tablet that needs a new setup, a backup before a change, or help finishing one stalled transfer.
$159
For a damaged but functioning tablet that needs a readiness review before the guided session can proceed.
Privacy and control
You keep control of the tablet, accounts, passwords, and files throughout the session.
We guide the process while you enter credentials yourself. We do not request or retain passwords.
Some apps, games, encrypted services, school tools, and work accounts may need provider-specific setup after the main transfer.
Before and after booking
The goal is a supported tablet backup or transfer path that you understand, control, and can verify before the next device decision.
We set the boundary before payment whenever possible and explain the safest next step when the requested path is not supported.
Questions answered
No. Common data categories may move through supported device, cloud, or computer methods, but protected apps, games, subscriptions, encrypted services, work tools, and app-specific data can need separate setup.
Possibly. We review the source, destination, data categories, and supported tools before payment. We do not promise that every app, setting, or protected item can move across platforms.
Possibly. It must still power on, be unlocked by its owner, and remain controllable enough to complete the supported path. Those cases receive a readiness review first.
No. You stay in control of the tablet and its accounts. We guide the process while you enter credentials yourself.