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Browser screen tests, display guidance, and optional U.S. guided help for personal devices — check what you see, then complete the next step.

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Product

  • Tests
  • Repair Tools
  • Damage
  • Devices
  • Guides
  • Services

Tests

  • Touch Screen Test
  • Dead Pixel Test
  • Backlight Bleed Test
  • Burn-In Test
  • Screen Color Test
  • Refresh Rate Test
  • CPS Test
  • Mouse Double-Click Test

Repair Tools

  • Stuck Pixel Fixer
  • Burn-In Fixer
  • Monitor Calibration
  • Water Eject

Next steps

  • Back Up a Broken Phone
  • Document Damage for Warranty
  • Screen Problems
  • Repair vs Replace

Services

  • Services overview
  • Device Setup
  • Device Troubleshooting
  • Backup & Transfer
  • Photo & Storage Cleanup
  • Home Connectivity
  • Personal Tech Help

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One-on-one tech lessons

One-on-one tech lessons for email, video calls, AI, and more

Learn the technology you use every day with a patient helper on a Google Meet video call. Pick a focused lesson, or bring a list of questions to a longer session. A one-on-one alternative to computer classes for seniors and beginners, from home. Not satisfied? Your follow-up hour is on us.

Choose a lessonHow it works
  • Google Meet video call
  • Every day, 7 a.m. to 1 p.m. ET
  • Not satisfied? Extra hour on us

Choose a lesson

Choose what you want to learn

Pick a 45-minute lesson on one topic, or a 90-minute session for several questions. We confirm the topic before you pay.

Email & Attachments Lesson

$59

Send emails, attach photos and large files, block spam, and spot scam emails in Gmail or Outlook.

View email lesson

Video Calls & Online Appointments Lesson

$59

Join Zoom meetings, FaceTime family (even on Android), and get ready for telehealth visits.

View video call lesson

AI Basics Lesson

$59

Start using ChatGPT, Gemini, or Claude for writing, planning, and questions, and use it safely.

View AI lesson

Safe Online Shopping Lesson

$59

Check if a website is legit, spot fake deals and Amazon scam texts, and pay the safer way.

View shopping lesson

Online Forms & Appointments Lesson

$59

Scan and upload documents, use patient portals like MyChart, and book appointments online.

View forms lesson

Personal Tech Help Session

$99

Bring a list of questions about your phone, tablet, or computer. 90 patient, one-on-one minutes.

View help session

Popular lessons

What people ask to learn most

Every lesson is one-on-one, on your own device, with a short written recap afterward.

Email and video calls

  • Attaching a photo to an email
  • Blocking spam and scam emails
  • Joining a Zoom meeting
  • FaceTime with Android users

See the email lesson

AI and online safety

  • Getting started with ChatGPT
  • Writing letters with AI
  • Checking if a website is legit
  • Spotting Amazon scam texts

See the AI lesson

Forms and everyday tech

  • Scanning a document with your phone
  • Using a patient portal
  • Making your phone easier to use
  • Texting and sharing photos with family

See the help session

How the service works

How one-on-one tech lessons work

Tell us what you want to learn. We confirm the topic before you pay, then teach it on a Google Meet video call while you do each step on your own device.

  1. Step 1

    Tell us what you want to learn

    Describe it in your own words. No technical terms needed.

  2. Step 2

    Confirm and book

    We confirm the topic before payment. Then you pick a time, any day between 7 a.m. and 1 p.m. Eastern.

  3. Step 3

    Learn it together

    You practice each step on your own device while we explain, then you get a short written recap.

Scope and privacy

What personal tech help covers

These are lessons: we teach you how to do things yourself. Repairs, setup, and fixing things that stopped working have their own services.

What a lesson can include

  • Email, video calls, AI tools, safe online shopping, and online forms.
  • Making your phone, tablet, or computer easier to use.
  • Practice on your own device until the steps feel natural.
  • A short written recap of what you learned.

When another service fits better

  • A new device that needs full setup: choose Device Setup.
  • Something that stopped working: choose Device Troubleshooting.
  • Wi-Fi, printer, storage, or transfers: choose Home Connectivity, Photo & Storage Cleanup, or Backup & Transfer.
  • Account recovery, money lost to a scam, or medical, legal, or financial advice.

Questions answered

Personal tech help FAQs

How much do tech lessons cost?

Topic lessons are $59 for up to 45 minutes. A Personal Tech Help Session is $99 for up to 90 minutes and covers several questions.

Is this like computer classes for seniors?

It covers the same kinds of things, but it’s one-on-one, on your own devices, from home, and at your pace. Many learners are seniors, and anyone is welcome.

What can I learn?

Email and attachments, Zoom and FaceTime, ChatGPT and other AI tools, safe online shopping, online forms and portals, or a mix of questions in a longer session.

Can I book a lesson for a parent?

Yes. You can send the request for them. They need to be on the call and type their own passwords, and you’re welcome to join.

What if I’m not satisfied?

Tell us, and we’ll schedule a complimentary follow-up hour to keep working on it with you.

Should I pick a lesson or a session?

Pick a lesson for one topic, like email or Zoom. Pick the session if you have several questions across your devices.

Start learning

Book a one-on-one tech lesson

Each page shows what you’ll learn, the price, and the request form.

Choose your device