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ScreenDetect
ScreenDetect

Browser screen tests, display guidance, and optional U.S. guided help for personal devices — check what you see, then complete the next step.

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  1. Home
  2. Services
  3. Personal Tech Help

Patient, guided help for everyday technology

Learn the technology you use every day

Choose a practical technology lesson or bring several questions to a broader personal help session. You stay in control of every device, account, and approval.

Choose a topic or sessionHow it works
  • Fixed prices
  • You enter every password
  • Fit checked before payment

Choose a topic or session

Choose what you want to learn

Choose a specific lesson when you know the topic. Choose a Personal Tech Help Session when you have several questions or are not sure which lesson fits.

Email & Attachments Lesson

$59

Learn to read, write, organize, and send photos or documents by email.

View email lesson

Video Calls & Online Appointments Lesson

$59

Practice joining calls, using camera and audio controls, and preparing for online appointments.

View video-call lesson

AI Basics Lesson

$59

Learn practical, safer ways to use ChatGPT or another AI tool.

View AI lesson

Safe Online Shopping Lesson

$59

Learn how to check sellers, spot scams, and shop online more safely.

View online-shopping lesson

Online Forms & Appointments Lesson

$59

Practice navigating forms, portals, uploads, appointments, and confirmations.

View online-forms lesson

Personal Tech Help Session

$99

Bring several related questions or a broader technology goal to one guided session.

View personal help session

How the service works

A calm, practical lesson built around what you want to do

Tell us what you want to learn. We confirm the topic fits, then guide each step while you operate your devices and enter your own information.

  1. Step 1

    Describe what you want to do

    You do not need technical language. Tell us what you are trying to learn, complete, or understand.

  2. Step 2

    Choose a topic or session

    Pick a specific lesson or bring several related questions to the broader Personal Tech Help Session.

  3. Step 3

    Practice and leave with a plan

    Work through the steps together, ask questions, and receive a short written recap or next-step guide.

Scope and privacy

Help with everyday use—not every kind of technical problem

Personal Tech Help is for learning, confidence, and ordinary digital tasks. It is not device repair, new-device setup, data migration, storage cleanup, or home network support.

What this service can include

  • Phone, tablet, and computer features, apps, notifications, and basic settings.
  • Video calls, messaging, email, photo sharing, online forms, shopping, travel, and other everyday digital tasks.
  • Basic privacy, scam-awareness, accessibility, and safer technology habits.
  • Plain-language explanations, customer-controlled changes, and a written session summary.

When another service should come first

  • A new, replacement, reset, or pre-owned device needs full configuration: choose Device Setup.
  • Something that used to work has stopped working: choose Device Troubleshooting.
  • Wi-Fi, router, printer, or device-connection work is needed: choose Home Connectivity.
  • Photos, files, storage, backups, or transfers need dedicated work: choose the relevant Backup & Transfer or Photo & Storage Cleanup service.
  • Passwords, payment details, recovery codes, banking access, active malware, or identity theft are involved.

Start with the right topic

Choose the help that fits your goal

Each page shows the fixed price, topic scope, privacy boundaries, and request form before you submit your situation.

Choose a topic or session