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ScreenDetect

Browser screen tests, display guidance, and optional U.S. guided help for personal devices — check what you see, then complete the next step.

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  1. Home
  2. Services
  3. Backup & Transfer

Guided remote backup and data transfer

Protect, move, and verify what matters before your next device change

Before you repair, replace, reset, or trade in a device, get guided help protecting and moving the photos, contacts, messages, documents, and files that matter. You stay in control while we guide the supported path and verify what arrived.

Choose your deviceHow it works
  • U.S. personal devices
  • You enter every password
  • Verification included

Choose an offering

Choose the backup and transfer session that fits your device

Choose the source device first. We review the destination, accounts, storage, and supported data path before payment so you do not have to guess which transfer method is right.

Phone Backup & Transfer

From $99

Protect, move, and verify photos, contacts, messages, accounts, and supported phone data.

View phone help

Tablet Backup & Transfer

From $99

Protect, move, and verify notes, photos, files, settings, and supported tablet data.

View tablet help

Computer Backup & Transfer

From $149

Protect, move, and verify documents, photos, videos, desktop files, downloads, and selected folders.

View computer help

How the service works

A clear path from the original device to the intended destination

Tell us what you are moving and why. We confirm that the source, destination, accounts, and storage are ready, then guide the supported path while you operate the devices.

  1. Step 1

    Describe the source and destination

    Share the device change, important data categories, destination, and any repair or replacement deadline.

  2. Step 2

    Confirm the supported path

    Review access, power, storage, accounts, and the safest order of backup, transfer, or restore steps before payment.

  3. Step 3

    Transfer, verify, and summarize

    Work through the process together, check the important data categories, and receive written next steps before the original device is erased or retired.

Scope and privacy

A defined backup and transfer service with verification built in

Backup & Transfer protects, moves, and verifies existing personal data through a supported path. It is not device repair, deleted-data recovery, password recovery, or a promise that every app and setting will transfer.

What a guided session can include

  • Supported backups, device-to-device transfers, restores, and selected moves to accessible cloud or external storage.
  • Guidance through important choices while you operate the devices and enter every credential yourself.
  • Review of important data categories that arrived, what needs separate setup, and the safest next action.
  • A written summary of what was checked and what should happen before the original device is erased or handed off.
  • A clear explanation when a transfer needs more time because of data size, connection speed, storage, or provider limits.

When another service should come first

  • A device does not power on, cannot be unlocked, has a failing drive, or needs deleted-data recovery.
  • The request involves password recovery, security bypassing, malware, physical repair, or employer-managed access without authorization.
  • The goal is post-transfer configuration, broad photo cleanup, unlimited technical support, or a guaranteed full application clone.

Start with the right device

Choose the source device that holds the data you need to protect

Each device page shows its packages, readiness requirements, supported outcomes, and request form before you submit your situation.

Choose your device