Downloads, Desktop, or large folders are overwhelming
Find the files using the most space and work through common clutter locations without guessing what can safely be removed.
Guided remote help for computer files, photos, and storage clutter
When your computer is full or your files feel too scattered to sort safely, we help map what is taking space, review cloud behavior, and make clear, customer-approved cleanup decisions.
Guided remotely by a U.S.-based support team
Get help with your computer
Step 1 of 2
Does this sound like you?
Find the files using the most space and work through common clutter locations without guessing what can safely be removed.
Clarify which photo library and cloud folders are active before cleaning duplicate imports, redundant local copies, or old downloads.
Understand what is filling the drive and address high-impact clutter without turning the session into repair, malware removal, or a complete file overhaul.
Defined outcomes
See the largest file categories, common clutter folders, active photo library, and primary cloud-storage system.
Address appropriate Downloads, Desktop, photos, duplicate candidates, and cloud-synced local copies while you approve every decision.
Leave with measured available space, a written storage map, and a practical maintenance routine for the computer.
Eligibility first
Good fit
This service works when you can sign in, access the relevant folders and accounts, and approve what should be removed, archived, or changed.
Not covered
We pause when a drive is failing, the computer will not start, files need recovery, malware is active, or a managed device needs authorized IT support.
A clear process
Review the largest categories, common clutter locations, active photo library, cloud system, and the problem you want to solve first.
Work through safe cleanup opportunities while you decide what can be deleted, archived to existing storage, or made online-only.
Measure available storage, document what changed, and set the next maintenance step for your computer.
Clear package choices
Prices are fixed before booking. We define the scope first and never promise a specific amount of storage reclaimed or a full computer reorganization.
$49
For one clearly defined computer storage problem, such as a full warning, Downloads or Desktop triage, one cloud account, or a storage diagnosis.
$129
For one working Windows computer or Mac with recurring storage pressure, scattered photos and files, or confusing cloud-folder behavior.
Privacy and control
We explain the consequence of a cleanup action, but you make or approve the final decision about what is deleted, archived, or made online-only.
You enter credentials yourself. We do not request passwords, take custody of files, or retain screenshots of your folders.
We clarify how the active cloud service behaves before removing local copies or changing storage settings.
Before and after booking
The goal is to understand the computer storage system, safely reduce common clutter, and leave you with a simpler file and photo setup you can maintain.
We make the boundary clear before payment and explain the safest next step when recovery, repair, migration, or business-file support is required.
Questions answered
No. This is a focused cleanup and storage-organizing service, not an unlimited document-management project. We work on the highest-impact storage categories, common clutter folders, one photo library, and one cloud-storage system.
Yes, when the account is accessible and the work stays within the one primary cloud-storage system included in the package. We explain the local-versus-cloud behavior before any cleanup action.
We can help move selected large files to an existing, accessible external drive when that is the safest supported path. A full backup, device migration, or archival project belongs to Backup & Transfer.
Freeing space can help with low-storage warnings and updates, but this service does not diagnose performance problems, repair hardware, remove malware, or promise a speed improvement.